Frequently Asked Questions

Below are some common questions from our Brands and Consumers. If you would like any more information at all, please send us a message with the form.


Hello Good World is an eCommerce Platform that allows ethical, sustainable and/or cause driven business to sell through our network of conscious consumers.

Each brand has been given a Hello Good World Bronze, Silver or Gold Standard that stem towards the social enterprise and impact-driven business model.

The Hello Good World rating standard is cross-examined and rated on the following aspects. This is an indicative evaluation and subject to audit at any time.

• Business Model
• Ethics
• Sustainability
• Cause
• Impact

We are huge believers that the social enterprise model is one of the best places to start changing the world. They say for every $1 spend with a social enterprise can be at least $3 value back into communities across the globe. But we know cases of SROI (Social Return on Investment) being up to 30 x value for every dollar because of the long-lasting positive implications that can create the true change.

Our ratings are based on the following:

Demonstrated the highest level of problem solving and outcomes to a social, cultural or environmental issue whilst proving strong ethics and holistic sustainability. Aligned with at least three of the Sustainable Development Goals. It is allocated to the top 10% of the brands on our books.

Demonstrated a high level of problem solving and outcomes to their mission whilst providing a well-rounded solution. Silver companies demonstrate patterns to continually increase their impact or better their business practises and are recognised of having a high likelihood of reaching gold status within 24 months. Aligned with at least one of the Sustainable Development Goals.

Demonstrated a good level of problem solving and outcomes to their mission or for a cause. Bronze companies demonstrate patterns to increase their impact or better their business practises. Aligned with at least one of the Sustainable Development Goals.

No Badge:
Demonstrated areas little to no competency of creating a solution to provide an outcome to a social, cultural or environmental issue. A malalignment with one or more of the Sustainable Development Goals may have been found. These companies will not be found on the Hello Good World eCommerce Platform.

We are SO inspired by the United Nation’s Sustainable Development Goals, otherwise known as the SDG’s, not only because it gives us as humans a measure for what true and holistic sustainability looks like, but also because the co-existence of the goals covers everything we need for a peaceful planet.

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Simply contact us through this form and we can get started. If you have any questions – please contact

The concept of Hello Good World was born from our founder, Rachel Whitworth, that dedicated her marketing skills to working with social enterprise and good businesses for years. She still noticed there was a huge need for a low-risk option because most small and micro brands were still struggling with time, money, skills and resources to grow effectively.

Hello Good World provides just that. A resource that has already done the hard work for you, we help the conscious consumers find you… and even educate those that don’t get it yet.

Our standard also adds credibility to your brand and brings you trust straight away!

So easy! We have the perfect integration partner app that doesn’t cost you anything. It works with most eCommerce platforms, but seamless with Shopify.


Yes! Feel free to book in a call directly here

Yes, all standards and verification is monitored and can be audited at any time. You will be notified in your standard does change or if we require more information to increase your score.

You can contact us to book in a rating (standard consultation $200) where we can advise you on the details of your current rating as what we would expect to see to increase it.

Yes absolutely. We have a really inclusive environment and we don’t want to leave a stone unturned. After our initial call, you will get access to your brand manager where you can submit any further information your want to continue to add to your rating and reach our Gold Standard.

Not yet…. In the future though!

Yes absolutely! The score of your products can a great asset for you to pass onto your retailers. As we consider business model, retailers can further be invited to get a standard rating and put the products onto the eCommerce platform to increase the opportunities for both of you.

Yes! We will need to verify you brands as well as your practise but this is a great opportunity for everyone involved to increase trust and gain exposure to conscious consumers.

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